PROBLEM SOLVING and DECISION MAKING

Problem solving and decision-making are important skills for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions.

Steps involved in Decision Making:

• Situation Analysis
• Valuing
• Priority Setting
• Problem Analysis
• Information Gathering
• Problem Definition
• Solution Analysis
• Implementation

Problem solving and decision making can be done in two ways:

a) Indiviually

b) Team

The yellow coloured cube is the most complex at it it involves complexities due to the involvement of the group in which different candidates may have different views regarding the problem. The one where both the decision and implementation is done by individual is an example of Craftsmanship. In Modern Management system all the decisions are made in groups.      

There is no such term like simple problem and complex problem. It all depends on how one analysis the cause of the problem. Once the cause is known, getting to the right solution depends on us. Getting to the root cause is the main criteria rather than categorizing the problem into simple or complex.